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Billing & Payments
Information about in-game purchases, subscriptions, and transaction history.
Supported Payment Methods
We support a wide variety of payment methods including Visa, MasterCard, PayPal, Apple Pay, and Google Pay.
Why was my purchase declined?
Purchases can be declined for several reasons including insufficient funds, an expired card, or restrictions on international digital goods. Please verify your payment details or try an alternative method.
Refund Policy
Refunds for digital items and subscriptions are generally only issued if the content has not been consumed or used. To request a refund, please contact our support team within 14 days of purchase.
